Terms of Use & Privacy Policy

Welcome to Pipeline Consulting Group LLC (“Pipeline,” “we,” “us,” or “our”). By accessing our website or using our consulting services, you agree to these Terms of Use & Privacy Policy. If you do not agree, please refrain from using our site and services.

We may update this document at any time. Changes are effective upon posting. For questions, requests, or to exercise your rights, contact:
Pipeline Consulting Group LLC
Email: data@pipelineconsulting.group
Address: 418 Broadway, Ste 4447, Albany, NY 12207, United States

Services Provided

We offer consulting and professional services, including Jira and Atlassian support, business automation, workflow configuration, and digital solutions. All website content is for general informational use.

Your Rights: GDPR, CCPA, and Global Standards

Depending on your location, you may have rights to access, correct, delete, or transfer your information, or restrict certain processing. EU and California residents have specific rights under GDPR and CCPA—including the right to withdraw consent or opt out of data “sales” (Pipeline does not sell personal data).

Our website may use cookies and similar technologies to analyze site usage and enhance the user experience. EU users will see a consent banner and can accept or decline non-essential cookies.

o exercise rights, contact us at data@pipelineconsulting.group.

Limitations, Disclaimers, and Other Terms

All services and website content are provided “as is” without warranties of any kind.
Pipeline is not liable for indirect, incidental, or consequential damages related to your use of our services.
Our total liability will not exceed amounts paid to us within the previous six months.
We are not responsible for the practices or terms of third-party partners.

Data Collection, Use, and Security

We collect personal and business information (name, email, company, job title, project details, service data, payment info, technical analytics) needed for service delivery, communication, customer support, payments, and improving our business.

We maintain reasonable administrative, technical, and physical safeguards (encryption, access controls, secure platforms) to protect your information. No method is 100% secure, but we regularly review and update our security practices.

Payments, Fees, and Refunds

Fees for services are provided in proposals, contracts, or checkout forms. Payments are securely handled via Stripe and Wix Payments. Refunds and cancellations follow your service agreement or applicable law.

Third-Party Services

To deliver our services, we use and may share limited data with trusted partners:

Atlassian (Jira, Confluence, project/workflow platforms)
Google Workspace (email, file management, communications)
Stripe (invoicing, payment processing)
Wix/Wix Payments (website hosting/payments)
GHL (CRM, marketing automation)
n8n (automation/integrations)
These vendors process your data only to the extent necessary and each has their own privacy and security standards.